Webshopvoorwaarden & -privacypolicy


All information and statements on this website are non-binding. The Verbruggen Palletizing Solutions B.V. (“Verbruggen”) is responsible for the accuracy and completeness of the contents. We make no guarantees. The contents of the websites there are no legal claims. Errors in content are corrected immediately. Links to other websites are not permanently controlled. We accept no responsibility for the content of linked pages. Otherwise, please refer to our terms and conditions, which are available in our web shop.

Downloading data and / or software
Verbruggen does not guarantee the accuracy of data and / or software that can be downloaded from web pages.

Copyright and trademark rights
The content of this website is protected by copyright. Graphics, text, logos, photos, etc., only after written approval by Verbruggen downloaded, copied, modified, published, distributed, transmitted or otherwise used. Any product and company names may be registered trademarks or brands. Unauthorized use may result in claims for damages and injunctive relief.

Verbruggen is not liable for damages, especially not for direct or indirect consequential damage, data loss, lost profit, system or production breakdowns arising from the use of this website or downloading data. If, in respect of damage arising from the use of the website or downloading data or gross negligence, not the disclaimer. For results from the use of web pages between you and Verbruggen subject to the law of the Netherlands. In legal disputes with registered traders resulting from the use of this website, the jurisdiction is the seat of the Verbruggen Palletizing Solutions B.V.



Legal notice

Ordering procedure

The order procedure begins with adding products to the “shopping cart” by clicking on the link marked with the following shopping cart icon:  
Next, you can click the “cart” icon in the section on the right side of the screen. The screen containing the order details will be displayed. When you click on the “Checkout” button, subsequent steps that will allow you to place the order will be displayed. At this point, you can select the delivery address and check the ordered products and other information. Next, you can confirm the order.

At any time before clicking the “Confirm order” button, you can go back to the selected step of the order procedure using the “Back” button in your browser, in order to change the data. After clicking the “Confirm order” button, the order is sent and the user receives an automatically generated e-mail with the confirmation that the order has been placed. This does not mean yet that we have accepted the agreement. The agreement is concluded only after we send an e-mail concerning the acceptance of the agreement, or after the ordered products are sent to the user.

Information on transactions

Data on the submitted orders and sales transactions are completed by our company. Some of the important information concerning the orders submitted by the user in the last 60 days and the unexecuted orders (e.g. item numbers, number of pieces, price, order date and order status) is available in the “My account” page in the “Customer information” section.

Copyright and trademark rights
The content of this website is protected by copyright laws. You may not download, copy, modify, publish, distribute, transmit or otherwise use the graphics, text, logo, photos, images, etc. without obtaining the written consent of the copyright owner of such materials. Cited product and company names may be registered trademarks or brands. Any unauthorized use of such names may constitute the basis for claims for losses incurred, or the basis for the injunctive relief.

Part numbers and codes

If indicated, in the case of some of the parts presented on this website, the names of the manufacturers, descriptions and identification codes of the original parts have been provided only for reference and descriptive purposes.




Use of cookies

This website makes use of “cookies”. Cookies are small text files that are sent to you and are temporarily stored by your browser on your computer. There are two types of cookies used on this website:

  1. cookies to make it possible to operate this website and allow you to order products via the website; and
  2. cookies that make it possible for us to collect and analyze anonymous information about visitors’ behavior on the website to improve our service for our customers.

The types of cookies mentioned under 2. are used for the following purposes:

  • to analyse visitors’ behavior to be able to improve the contents and functionality of the website;
  • to make special offers to visitors, or bring such offers to their attention; and
  • to make it possible to offer visitors access to and use of social networks

The data collected via these cookies shall not be used to identify individual persons or profiles of the visitors to our site and shall not be used for any other purposes than mentioned above, not being transferred or made available to other parties, or processed outside of the European Economic Area. They shall not be kept by us any longer than necessary to use it for these purposes. You are free to contact us at any time if you wish to review and/or amend any personal data that we hold about you or, if you wish to withdraw your agreement to the use of your information as described above.



General terms and conditions of purchase Verbruggen Palletizing Solutions B.V.,

version May 2016

Article 1. Applicability

1.1 These general terms and conditions apply to all quotations, requests and agreements between: Verbruggen Palletizing Solutions B.V. (having its registered office at Emmeloord, The Netherlands), hereinafter referred to as “Verbruggen”, and a supplier (“Supplier”) that pertain to the sale and supply of products and related services (these products and services are hereinafter referred to collectively as: “Products”) to Verbruggen. In these terms and conditions, “Agreement” is taken to mean a contract signed or to be signed between Verbruggen as the buyer and Supplier as seller in relation to the sale and supply of Products.
1.2 Changes or additions to an Agreement or deviations from the provisions in these terms and conditions of purchase shall only apply if these have been agreed upon in writing by Verbruggen and Supplier.
1.3 Supplier’s general terms and conditions shall not apply unless and to the extent that the applicability of such terms and conditions has been accepted expressly and in writing by Verbruggen.
1.4 The requirement to be made “in writing” in these terms and conditions can also be fulfilled by Supplier by the use of electronic means of communication, including email, “electronic data interchange”, or a fax message and such. In all such cases, the following conditions must be satisfied:
a) the message can be viewed by Verbruggen and can easily be stored; and
b) the authenticity of the message is adequately ensured; and
c) the identity of the sender of the message can be ascertained with sufficient certainty.
1.5 These general terms and conditions are available in several languages. In case there is a dispute on the interpretation of a clause, the Dutch version shall always prevail.

Article 2. Requests, quotations and agreements

2.1 Unless expressly specified otherwise in writing, a request on the part of Verbruggen to issue a quotation shall not oblige Verbruggen to proceed to purchase, and a quotation issued by Supplier shall be irrevocable.
2.2 An agreement between Verbruggen and Supplier shall only be effected:
a) after Verbruggen has submitted an order to Supplier and Verbruggen has received a written confirmation of this order from Supplier. Such confirmation is also implied by the sending or delivering of ordered Products and acceptance thereof on the part of Verbruggen; or
b) by means of confirmation sent by Verbruggen to Supplier of a written quotation produced by Supplier.
Agreements entered into under the terms of a framework agreement shall also be effected in this way, unless expressly agreed otherwise.

Article 3. Supply, transportation, risk and delivery

3.1 Delivery of the Products by Supplier shall be carried out on the agreed delivery date. Unless expressly agreed otherwise in writing, delivery shall be to the delivery address and delivery location specified by Verbruggen and Supplier shall bear all costs and risks associated with the transportation of the Products including (if applicable) payment of import duties and the responsibility for fulfillment of all related formalities.
3.2 The risk of damage to, loss or destruction of the Products shall be borne by Supplier until the Products have been delivered to Verbruggen and have been signed off as received by an authorised representative of Verbruggen.
3.3 If the Product is not delivered to the agreed location within the agreed time frame, Supplier shall be in default without formal notice. In such cases, Verbruggen shall be entitled to refuse acceptance of the Products and to dissolve the Agreement partially or entirely, without prejudice to all its other rights and remedies.
3.4 Delivery of the Products at a time earlier than the agreed delivery date or partial deliveries shall only be permitted with the prior written consent of Verbruggen and shall not result in a change to the agreed payment date. Verbruggen is entitled to postpone the delivery, unless this leads to disproportionate costs or inconvenience for Supplier. If disproportionate costs or inconvenience are involved, Supplier shall inform Verbruggen of this fact in writing and the parties shall consult on a mutually acceptable arrangement.
3.5 Without the prior written consent of Verbruggen, Supplier is not permitted to deliver Products that deviate from that which has been agreed.
3.6 Supplier is obliged to present a delivery document to Verbruggen upon delivery of goods. A signed delivery document shall only serve as proof that certain goods have been delivered to Verbruggen by Supplier, not that these are the Products ordered by Verbruggen, that the Products are complete or that these fulfill all requirements set out in the Agreement.
3.7 Irrespective of whether a delivery document has been signed by or on behalf of Verbruggen or what is stated in it, Verbruggen will have ten working days after delivery of the Products to inform Supplier that the ordered Products have not been supplied in accordance with the Agreement. Only once these ten days have elapsed without Verbruggen having informed Supplier that the ordered Products have not been delivered in accordance with the Agreement will they be deemed to have been delivered. Goods not ordered by Verbruggen but that have been received from Supplier by Verbruggen shall be picked up from Verbruggen by Supplier at Supplier’s own expense. Verbruggen shall bear responsibility for temporary storage of these goods. Verbruggen shall be entitled to charge Supplier a reasonable rate of compensation for this storage.
3.8 Verbruggen is entitled, but not obliged, to inspect or check the Products or a proportion thereof, or to have them inspected or checked, prior to the delivery and/or thereafter. Supplier shall extend his full cooperation to this end. No rights can be derived by Supplier from the fact that an inspection has been carried out, and the results of an inspection shall not serve as an acknowledgement that the Products are in compliance with the Agreement.

Article 4. Packaging

4.1 The Products to be delivered must be properly packaged and secured and transported in such a way that they reach their destination in good condition. If the delivered Products have not been packaged properly, Supplier shall be liable for the damage arising as a result of or in connection with this, including damage to the delivered Products themselves.
4.2 All costs of packaging the Products shall be borne by Supplier, unless the parties agree otherwise in writing.
4.3 Packaging material and other expedients made available by Verbruggen for the purposes of transporting or moving the Products and that, by virtue of their nature or according to information from Verbruggen, are suitable or intended for reuse will remain the property of Verbruggen. These must be returned to Verbruggen at Supplier’s expense no later than one month after Verbruggen has made these available to Supplier.

Article 5. Transfer of ownership and acceptance

5.1 Ownership of the Products delivered will pass to Verbruggen at the time of delivery or once the Products have been delivered to the agreed delivery location, unless the Products are not in compliance with the Agreement.
5.2 Receipt of the Products by Verbruggen will not preclude any subsequent claim of default in terms of the Products delivered and any subsequent claim relating to Supplier not fulfilling his obligations in the Agreement in another manner. Handling, processing, using or forwarding the Products do not detract from this entitlement.

Article 6. Pricing, invoicing and payment

6.1 The price to be paid by Verbruggen for the Products shall be the price agreed in the Agreement or, where no pricing is stated in the Agreement, the price Supplier has most recently provided to Verbruggen in writing. Unless expressly agreed otherwise in writing, the price to be paid by Verbruggen for the Products after the Agreement comes into effect will be fixed and cannot be changed.
6.2 Unless expressly agreed otherwise in writing, the price will be in euro, excluding VAT and including all costs of transportation, loading and unloading, import and export duties, excise levies and other charges and taxes relating to the Products or delivery thereof.
6.3 Supplier shall ensure that Verbruggen receives an invoice at the address specified by Verbruggen for the Products supplied within 30 days of delivery of the Products at the agreed prices, stating the date and the details from the Agreement on the basis of which the Products have been delivered, the amount of VAT as well as any other information that is necessary or required by Verbruggen.
6.4 Verbruggen shall not be held to payment until Supplier has fulfilled all his obligations arising from the Agreement accurately and in a timely fashion. Verbruggen shall be entitled to suspend payment where Supplier has not fulfilled his obligations from the Agreement or has not done so fully or in a timely fashion. Payment on the part of Verbruggen shall not be deemed to be an acknowledgement of any obligation from the Agreement having been fulfilled by Supplier.
6.5 Payment shall be made in accordance with the agreed payment term upon receipt and approval of the invoice from Supplier. If no other payment term has been agreed, then a payment term of 60 days from date of invoice shall apply.
6.6 Verbruggen is authorised to offset debts to Supplier against claims issued to Supplier.

Article 7. Compliance, quality, documentation, liability and insurance

7.1 Any instance of Supplier exceeding deadlines agreed upon between Verbruggen and Supplier for the purposes of Supplier’s compliance with his obligations will lead to Supplier being in default without formal notice, unless agreement to the contrary exists in writing.
7.2 If Supplier knows or suspects that he will not fulfill or be able to fulfill his obligations arising from the Agreement, or will not do so fully or in a timely fashion, then he must provide Verbruggen with written notification of this as soon as possible, stating the reasons.
7.3 Supplier is responsible for ensuring that the Products delivered have the properties that Verbruggen is entitled to expect them to have on the basis of the Agreement, that they are free of defects and fit for the purpose for which they are intended. If no further detailed description of the requirements to which the Products are subject has been given or agreed upon, they must in any case be of a good standard of quality and at the very least satisfy the usual requirements of fitness for the intended function or application, durability, finish and all statutory requirements and customary provisions in relation to quality, health and safety, and environmental considerations.
7.4 Irrespective of whether expressly agreed, Supplier’s obligations of supply to Verbruggen shall in all cases include clear and adequate written documentation pertaining to the safety, properties and options for use of the Products to be delivered (including but not limited to: instruction manuals, reports on inspections, approval and checks, certificates and proofs of warranty) in the language or languages of the expected end users of the Products or the language or languages that have been agreed upon.
7.5 If the Products do not satisfy the requirements specified in 7.3 and 7.4 of this article, then Verbruggen shall be entitled to dissolve this Agreement or demand that Supplier ensure that the Products are made to satisfy the requirements within a reasonable time frame to be set by Verbruggen. With regard to the latter, Verbruggen shall be entitled to choose between repair or replacement by new Products.
7.6 Supplier is liable for all damage arising as a result of or in connection with Products not satisfying that which is specified in 7.3 and 7.4 of this article and shall indemnify Verbruggen from all liability for third parties.
7.7 If Supplier can be held culpable for failure to comply with his obligations arising from the Agreement, Verbruggen shall be entitled to hold Supplier liable for any damage incurred or to be incurred by Verbruggen.
7.8 Supplier is obliged to take out appropriate insurance against liability and risks such as those described in this article, including but not limited to adequate cover against product liability. Supplier is obliged to present the insurance policy and proof of payment of the premium to Verbruggen upon Verbruggen’s first request to do so.

Article 8. Warranty

8.1 An agreed warranty shall in all cases entail Supplier having to remedy any deficiency Verbruggen reports to Supplier as soon as possible, with the costs for this, including attendant costs, being borne by Supplier. If no other term has been agreed, then a term of two months shall apply within which Verbruggen must submit any warranty claim. This term will commence from the moment Verbruggen becomes aware of a fact or circumstance that will lead to a breach of the warranty. Where a breach is remedied, the warranty will come back into effect for the full remainder of the warranty period.
8.2 The provisions of this article are without prejudice to all other rights that Verbruggen is entitled to derive from a failure on the part of Supplier to fulfill his obligations arising from this Agreement, both during and subsequent to the warranty period.
8.3 In addition to any other warranty obligations, Supplier guarantees that the Products delivered will be free from any charge or restriction that Verbruggen has not accepted expressly in writing. Examples of such charges or restrictions include intellectual property rights applicable to the Products which restrict the options for use or resale of the Products. Supplier indemnifies Verbruggen against the consequences of such charges or restrictions.

Article 9. Force majeure

9.1 In the event of force majeure, Supplier shall provide Verbruggen with written notification to this effect along with a description of the cause of the force majeure immediately after this cause has occurred. In such cases, Verbruggen shall be entitled, without being obliged to compensate Supplier or reimburse any expenses, to choose between:
a) Granting Supplier reasonable postponement of the term for the purposes of him fulfilling his obligations. If, after this term elapses, Supplier is still not capable of fulfilling his obligations arising from the Agreement, Verbruggen shall be authorised to dissolve the Agreement extrajudicially with immediate effect; or
b) Dissolving the Agreement extrajudicially with immediate effect.
9.2 Force majeure shall in no case be taken to mean: illness or lack of staff, strikes, shortage of raw materials, transport problems, non-compliance with obligations on the part of Supplier’s suppliers or any other third parties enlisted by Supplier, disruptions to Supplier’s production, and liquidity or solvency problems on the part of Supplier.

Article 10. Acting with integrity

Verbruggen and Supplier (these denominations being taken to also include their staff) shall not offer, request, accept or promise any gift, remuneration, compensation or benefit of whatever kind, to each other or any other party, that could be construed as being in violation of statutory regulations. Any such action by either party that does not comply with this obligation shall entitle the other party to dissolve the Agreement.

Article 11. Compliance with statutory regulations with regard to environmental protection, employee working conditions and prohibition of child labour Verbruggen and Supplier shall comply with the statutory regulations that are applicable to them in terms of environmental protection and employee working conditions as well as with the statutory minimum age of employees (prohibition of child labour). If either party does not comply with these regulations, this shall entitle the other party to dissolve the Agreement.

Article 12. Dissolution of agreement

Without prejudice to all other rights Verbruggen has, Verbruggen shall be entitled to fully or partially dissolve this Agreement extrajudicially and with immediate effect by means of a written statement to this effect, without being obliged to pay any compensation to Supplier, if:
a) Supplier is in default of the Agreement or compliance is temporarily or permanently not possible; or
b) Supplier is declared bankrupt, is granted a provisional suspension of payments, or there is talk of liquidation or cessation of operations on the part of the Supplier, or if the Supplier must in any other sense be deemed to no longer be capable of fulfilling the obligations arising from the Agreement; or
c) A circumstance referred to in the articles 10. or 11. presents itself.
In the cases specified, Verbruggen’s claims on Supplier shall become due immediately and in full and Verbruggen shall be entitled to suspend its obligations and/or dissolve the Agreement in full or in part, without prejudice to the other rights to which Verbruggen is entitled. In such cases Verbruggen shall also be entitled to have the Agreement fulfilled by third parties at the expense and risk of the Supplier.

Article 13. Transfer of rights and obligations arising from the agreement

13.1 Supplier may not transfer the rights and obligations arising from the Agreement to a third party without the permission of Verbruggen. Verbruggen is entitled to attach conditions to such a transfer.
13.2 Verbruggen may transfer the rights and obligations arising from this Agreement without permission of Supplier to any entity in which Verbruggen directly or indirectly holds more than 50% of the shares.

Article 14. Settlement of disputes and applicable law

14.1 Any dispute between Verbruggen and Supplier pertaining to the Agreement (or compliance therewith) shall exclusively be referred to the law courts at Lelystad (The Netherlands).
14.2 Only Dutch law shall be applicable to the Agreement. The applicability of the “United Nations Convention on Contracts for the International Sale of Goods” (the “Vienna Convention”) is excluded.



Seller information

Responsible for the sale and delivery of products through this website:


Verbruggen Palletizing Solutions B.V.

Mailing address:

Bouwerskamp 13

8301 AE  Emmeloord

The Netherlands


Shipping address:

Bouwerskamp 16

8301 AG  Emmeloord

The Netherlands


Contact details

Telephone         :              +31 527 620 232

E-mail                   :              info@verbruggen.nl

Internet              :              www.verbruggen.nl


Bank details

IBAN                     :              NL24 RABO 0169 2509 46

BIC                         :              RABO NL2U

Bank                     :              Rabobank Noordoostpolder-Urk

                                               De Deel 1

                                               8302 EJ  Emmeloord

                                               The Netherlands


TAX details

VAT                       :              NL852552683B01

EORI                      :              NL852552683



KvK                        :              57373884