Frequently Asked Questions

Start

What is so special about Verbruggen palletizers?

Verbruggen’s innovative palletizing technology allows impressively stable and consistent product stacking, for almost any type and common dimensions. Our machines are designed to stack the most difficult packaging including bags, crates, cartons, open cartons, and even special product applications.

  • Latest technology in Automation Industry 4.0
  • Customized solutions designed for your packaging and capacity requirements
  • Industry leading equipment solutions for optimal efficiency
  • First-class Customer Service and After Sales Support

What are the benefits of using a Verbruggen Palletizer?

  • Less product damage
  • Higher & stable stack
  • More storage space
  • Less stacking labor
  • Strong ROI
  • Proven technology
  • High speed stacking
  • Increase profitability

How can I get a free layout and quotation for my project ?

Complete this form and send to info@verbruggen-palletizing.com We will contact you as soon as possible regarding your inquiry.

What is the usage span of a machine?

Verbruggen palletizers are made for heavy-duty agricultural and industrial applications. Many are used daily for more than 20 years and have stacked 20–25 million packaging.

What is the lead time?

The average delivery time of a palletizer to the end user is 10 weeks plus shipping, after order confirmation and down payment. But the actual duration always differs from project to project.

How long is the warranty period?

1 year after installation and commissioning.

What is the price range of a Verbruggen Palletizing Line?

There is a wide price range based on different models, configurations, and equipment complexity. We strive for an ROI of around 2-3 years, depending on functionality and application. We can provide you with an offer quickly if you provide information to be processed into a layout and quotation.

Is it possible to see a machine running on site?

Verbruggen has installed more than 1000 machines worldwide with good customer relations and references. Contact us on info@verbruggen-palletizing.com, and we will find a nearby site for you to visit!

After Sales service

How to carry out a regular check on the machine myself?

Please access to our Verbruggen Customer Portal to consult the user manual:
Portal.verbruggen-palletizing.com

I need a spare part

  • Open the spare partsmanual for your machine. Identify the location and 8-digit item number of the part you need. Then contact Service department at service@verbruggen-palletizing.com or partsusa@verbruggen.com (for North American customers) for timely part supply.
  • You can also request a spare parts kit for your palletizer if you want to have spare parts on-hand.

I need a new stacking pattern

– Please contact our Service department for support with creating a new stacking pattern.

Can’t find the answer? Please ask us.